Customer Testimonials

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Google Feb 1, 2023

Highly recommend Roush Honda! You walk in and everyone is so friendly and the atmosphere is just clean and great. I was really on the fence about getting a new car unless it was the one I truly wanted. Not only did Mesiah Smith help me get that car, he did it within 2 weeks when it was supposed to be over a month wait. Go to Roush if you want efficient and effective service and ask for Mesiah, if possible. You won’t regret it!

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Google Feb 1, 2023

Masoom Patel did an amazing job from start to finish. I originally came in for CRV hybrid that unfortunately sold to another customer. Masoom kept me in the loop for the next one coming in. A week later I received a call that the same one showed up. I came in and was out with the new car within 2 hours. The process was smooth and inviting.

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Google Feb 1, 2023

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DealerRater Jan 31, 2023

Aleks was a great salesman to work with! He was so patient with us when we were deciding on a vehicle! The finance department was super helpful when we had a hiccup trying to get paperwork from insurance to prove our last vehicle had been totaled to secure financing! I highly recommend Roush Honda and will definitely make the 2 hour trek when my husband needs a truck!

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DealerRater Jan 31, 2023

Dealer was so friendly and I got a nice car in just a few days.

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Google Jan 31, 2023

We traveled 2 hrs to purchase this car at Roush and it was well worth the trip. Pressure free purchase and no crazy markups. We plan on making this our go to place for Hondas from now on.

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Google Jan 31, 2023

I purchased my first Honda from Roush Honda and my salesperson was Jan Wilkins. Jan was great and easy to work with, I know some sales people are pushy and not trust worthy but Jan is the opposite. Very polite, honest and up front so you won't be disappointed. Highly recommend Roush Honda so far.

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Google Jan 30, 2023

Sales & Service has been amazing. Steven and team are very good. Highly recommend this dealership

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DealerRater Jan 29, 2023

We are from out of town and Angel made our buying experience wonderful! I found the vehicle I wanted and everything was done before we arrived so everything was completed very quickly. We felt very welcomed as soon as we walked through the door. We would definitely recommend Roush Honda to anyone.

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DealerRater Jan 29, 2023

Roush Honda was welcoming and attentive. They were thorough and efficient in our car buying experience. Our salesperson Angel was very friendly and knowledgeable. Would highly recommend him.

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DealerRater Jan 28, 2023

Wonderful experience and great on communicating status of the new car. Will come back to dealership again!

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DealerRater Jan 28, 2023

Jan was very helpful and friendly in guiding me through the purchase of the new Honda Civic Hatchback I was seeking and from their reputation in the area I'm looking forward to getting great service from Roush. I'm replacing a Honda Civic Hatchback I purchased in 1997 with more than 285K miles.

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Google Jan 28, 2023

My first visit to Roush Honda and it won't be my last. I was looking for a Honda Ridgeline and I went to Roush Honda because of their excellent reputation. I was greeted by the sales staff and Lee Cohen was my adviser. Lee was excellent. His customer service and knowledge helped me refine my requirements and then he picked the vehicle that had all we discussed. The entire process was efficient and stress free. I recommend going to Roush Honda for your vehicle needs. You won't be disappointed. I wasn't!

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DealerRater Jan 27, 2023

Great experience very easy transition in getting a new car for our daughter. This was my first time dealing with this Honda dealer and it was very positive

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Google Jan 25, 2023

This is my fourth car I purchased at Roush. I wouldn’t think of going anywhere else. Thanks Jeff, Caleb and the rest of the crew.

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Google Jan 24, 2023

We recently bought the 2023 Honda Pilot from Roush Honda. The whole process was seamless. I was told by the sales consultant (Darius Skinner) that they had some pilot coming in by the end of Jan. We put down our deposit on Jan 9. He kept us updated throughout the process and Jan 19, we were told that our Honda is available for pickup. No added mark up fees. I called over 15 dealerships to compare pricing, Roush Honda offered the best. In fact one of the dealership I had contacted told me that there was no way they sell the Honda pilot for ...

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DealerRater Jan 24, 2023

Everyone was very professional, personable and efficient. This was my second car purchase from Roush Honda and my next car will also be purchased from them.

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DealerRater Jan 24, 2023

Very nice facility with overall friendly staff. I ended up buying from this dealership but did not feel pressured by any of the employees and was very satisfied with the assistance from my salesperson. Mr. Brady made the whole car dealing and trade in process clear and stress free!

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DealerRater Jan 23, 2023

My wife and I ordered a new Odyssey through John.We are two hours away in the Cleveland area.When the vehicle was available for pickup John immediately contacted us.Upon our arrival at the dealership,John was extremely thorough in explaining how things in the car worked.We are very happy with how smoothly everything went.John was a pleasure to do business with.

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Google Jan 23, 2023

Car shopping at Roush was remarkably quick and painless! The entire staff was informative and approachable. Aleks was incredibly helpful and ensured that the buying process was a total breeze. He was communicative and friendly, and attentive to all my concerns. Working with him was a pleasure! I'll definitely be reccomending Roush and Aleks to anyone looking for a car.

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Google Jan 23, 2023

I had a great experience with Roush! They were honest and friendly throughout the whole experience! I worked with Brandon Blair and I can’t say enough great things! He personally called/texted to give me updates about my car and to make sure I was happy/satisfied! Such a great place 🙂

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DealerRater Jan 23, 2023

Aleks was incredibly helpful and ensured that the buying process was a total breeze. He was communicative and friendly, and attentive to all my concerns. Working with him was a pleasure! The entire staff was informative and approachable. I'll definitely be reccomending Roush and Aleks to anyone looking for a car.

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Google Jan 22, 2023

The Best dealer experience. Kudos to Jeff, Josh and Andy for helping and navigating through buying new 23 pilot. Probably handful of dealers I came across who don't charge above msrp and not pushy at all to sell other products or services .. would definitely do business with them again

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Google Jan 21, 2023

I visited 2 car dealerships before I came to Roush Honda and I was ready to call it quits because the other salespeople were pushy and using my emotions to manipulate me to buying a car. I found Spyros Tabone and immediately felt comfortable. He treat me like a human and not a paycheck. He provided me with nothing but facts, which is what I wanted. My experience at Roush Honda is, hands-down, the BEST experience I've ever had buying a car as a single female.

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DealerRater Jan 19, 2023

Great dealership with a quality history. Non pressure style with good value. Have purchased several cars from here

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DealerRater Jan 19, 2023

Steven was extremely helpful as he was responsive to calls and texts and always had the answer and best advice. He gave the whole car buying process a personal feel, which helped me make the best decision for me! I will be referring him to all my friends.

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Google Jan 18, 2023

Besides the outstanding customer service, we had one of the best car buying experiences at Roush Honda without a doubt. We are extremely happy with our 2023 Honda Civic purchase, all thanks our sales consultant, Jeff Ward. Thank you for your EXCEPTIONAL customer service, Jeff!!!

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DealerRater Jan 18, 2023

Angel was very helpful to me in my search. It was a pleasurable shopping experience at Roush Honda.

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DealerRater Jan 18, 2023

Answered all my questions , very helpful in determining the right car for me. explained the transaction well. Friendly atmosphere

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Google Jan 17, 2023

I had a wonderful first time buying experience at Roush with Tristan. Tristan was very friendly and straight forward. He made sure I was happy every step of the way and kept me updated as we waited for my car to arrive. Would recommend Tristan and Roush to anyone.

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DealerRater Jan 17, 2023

We went to see a car -- not to buy one. We told that to Jordan up front. He spent a great deal of time with us showing us the car we were interested in seeing. He was not pushy and I am sure he didn't expect to make a sale. He answered every question and when we decided to purchase he was very helpful. Financing was quick and easy. We were very happy with the entire experience..

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DealerRater Jan 17, 2023

Paul Naylor helped me in service. Did a great job all around. Listened to me, patient , and informative.

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Google Jan 17, 2023

Steven did a great job helping me with my first car purchase. Very quick and easy communication too!

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DealerRater Jan 17, 2023

Fantastic experience at Roush Honda purchasing a used vehicle! Mike Brady was incredibly helpful from the moment I walked in, from assisting me with the cars I had looked at online, to ensuring the vehicle I was trading in was covered. Mike Dunlap in the finance department was excellent as well, explaining all the nuts and bolts of my loan. They made what started out as an unhappy situation (the engine dying on my previous car) to making me a happy customer with a new car that I love. I've had less-than-stellar experiences at other dealerships, but I will ...

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Google Jan 16, 2023

The new car market these days can be a huge challenge to navigate through. Jeff Ward did an amazing job guiding me through every step, kept me informed along the way, and delivered me an awesome 2023 Civic EX! Great guy to work with and look forward to making future deals with him.

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Google Jan 16, 2023

Roush Honda was fantastic to work with and made the purchase process very easy! Tristan Atchinson was amazing and really got to know us and what we were looking to accomplish in our purchase. Definitely recommend working with Tristan and purchasing with Roush Honda anytime you are looking for a great vehicle!!

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Google Jan 16, 2023

Great car buying experience with Roush Honda. Masoom Patel was my sales associate, he was so kind and helpful throughout my car purchase. Got my car delivered before the estimated delivery date. Highly recommend his services.

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DealerRater Jan 15, 2023

We have purchased 8 vehicles from Roush Honda. We worked with Spyros Tabone on this purchase an he was great. He walked us thru our options and kept us informed of the progress regarding the building of our new CRV. The CRV actually arrived a couple if weeks early. Our experience with Spyros and the entire Roush team has been outstanding. Thank you

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DealerRater Jan 15, 2023

Steven Dewberry did a great job at helping allocate a Civic Si for me despite the challenges in finding this particular car. Buying process was relatively seamless, only hard part was having to wait for the car to be delivered to the dealership. No markups as well, unlike every other dealership I have been to.

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Google Jan 15, 2023

Brandon Blair was SO helpful! This was my first time buying my own vehicle and he made the process very easy and answered all the questions I had. I will continue going back to this dealership and definitely recommending others to work with Brandon if they are in the market for a vehicle!

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Google Jan 15, 2023

My experience at Rush Honda was wonderful. The salesman was very experienced and friendly. He went above and beyond to make sure that the car buying process was a pleasant one.

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Google Jan 15, 2023

Our experience at Roush Honda was amazing. Our salesman, Tristan Atchison, was not only kind but extremely knowledgeable. He kept us well informed on status of the car we ordered, streamlined things as much as he could and made a connection with us on a person level. Any question we had, he answered promptly either by text or a phone call. This will not be the last time we buy with Roush, and we will definitely be working with Tristan. Thank you Roush Honda!

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DealerRater Jan 15, 2023

Jan was amazing and the finance team was awesome. Got the best car available. Incredible.

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Google Jan 14, 2023

My new 2023 Honda Pilot was worth the wait!! I can’t thank Roush Honda & Tristan enough for making our car buying experience super smooth. It’s been over 10 years since we purchased so I wasn’t sure what to expect. Everyone at Roush was super kind, welcoming and honest. Tristan handled my indecisiveness well and offered honest opinions when asked. His communication was awesome too! Also, great experience during financing process with Julie (thanks for being patient with us and our kiddos!). Thank you, Roush Honda!

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Google Jan 14, 2023

Roush Honda is a great Honda dealership to deal with when buying a new Honda, especially from Jeff Ward. Jeff is always great salesmen to deal with and knows how to quickly, efficiently, and effectively manage deals. He understands what I’m looking for. After having some service issues with the 2022 Honda Civic Sport I had bought new from Roush, Jeff ended up getting me in line for a new 2023 Honda Civic SI that I couldn’t be happier with. Roush has also improved the financing team. They understood I work at Honda and do not need the extra incentives ...

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Google Jan 14, 2023

I had the best experience with Roush Honda! I had a tall order of needing a car within a week as I was going back to work from maternity leave and my husband and I had been sharing a car. My sales rep Lee Cohen was fantastic and was able to secure me a new Honda CRV within my time frame! I hadn’t bought a car in SO long and Lee was very patient and able to answer all of my questions and break things down for me in a really manageable way. The amount of time he took ...

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DealerRater Jan 14, 2023

Fantastic customer service from the very beginning to the very end! Thank you so much!

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Google Jan 14, 2023

We purchased a 2023 Honda Passport from Roush Honda. We drove two hours to buy from this Dealership. They knew that the Honda Passport was a 25th Anniversary present for my wife and they made it a great experience working with them. A special thanks to Lee Cohen, Andy and Masoom they are great to deal with. Thanks Rick and Sheree B. GOD Bless!

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Google Jan 13, 2023

Dylan did an awesome job with my service. Roush treats you like family. I will always come here to buy my vehicles.

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Google Jan 12, 2023

My car broke down on the side of the highway first thing in the morning. Jordan Smith helped me turn my terrible day into an amazing day by helping me find the perfect Honda Civic. He really listened to me and the car he picked out was perfect!! I love it and a big shout out to Seth in financing he was a pleasure to work with! Roush Honda is Amazing everyone there was super helpful!! Thanks Again

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DealerRater Jan 11, 2023

I really enjoyed working with Angel and the team at Roush. He was very professional, caring, and very helpful.

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DealerRater Jan 11, 2023

Was a quick and easy shopping experience. Angel was great and extremely friendly and helpful!

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DealerRater Jan 11, 2023

I had the best buying experience at Roush Honda Their was no pressure to buy a vehicle from the sales department and no pressure from the finance department to purchase additional coverages

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DealerRater Jan 11, 2023

Steven was very knowledgeable and respectful of what we were looking for in a vehicle. He made the process straightforward and simple. Thank you!

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DealerRater Jan 11, 2023

This was our first car at Roush and easily the best experience we have had.

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Google Jan 10, 2023

We just purchased a new CR-V from Roush Honda and cannot be happier with our experience. Brandon, our salesman, was very knowledgeable, easygoing and pleasant to work with to get us the SUV we wanted. Our finance experience with Julie was quick and pressure free when deciding on any extra protection or warranty packages. We were treated with respect and received no BS sales pitch. We’ll definitely be back and will recommend Roush to our family and friends.

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Google Jan 10, 2023

Love them! They helped me out so much Masoom and Josh were amazing! I love my new car! ♥️♥️

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Google Jan 10, 2023

We just bought a 2023 CRV at Roush. Tristan Atchison was super attentive and diligently worked to ensure we got into the car as soon as we possibly could! He continually offered options to us, listened well, worked on our behalf, and communicated as necessary - a real joy to work with him! Thank you very much Tristan, you have a very bright future ahead!

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Google Jan 10, 2023

Great service experience with otis Tate, will recommend with pleasure

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Google Jan 9, 2023

Life changing experience. My salesman my friend Masoom Patel is the best salesman in world. I feel like I’m buying car from my son. I trust him and I will recommend his name to all my family and friends. Thank you to rough Honda for haveing this nice Indian man in your staff. Omg best day I ever had in my life. I love my 2023 crv. Thank you masoom for everything.

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Google Jan 9, 2023

I was in search of a Brand new car after my Pride and joy was totaled! Masoom educated me on Honda and how Honda is a superior car. Test drove 4 different models and settled on a 2022 Accord. Andy was a complete rock star getting me financing and an awesome deal! The whole team went above and beyond. I truly and grateful that I had them helping me get through a very unfortunate event. Thank you

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DealerRater Jan 8, 2023

It was a pleasure to work with Mesiah Smith, the fist salesman that I didn’t have to haggle with. He gave me the bottom line price and kept me informed every step of the way. Thank you Mr. Smith

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DealerRater Jan 8, 2023

Jordan did a great job helping us find an amazing car within our price range. I love my new civic and we couldn’t be happier!

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DealerRater Jan 8, 2023

We had a very positive experience at Rousch Honda getting our new CRV. I would recommend them to everyone I know!!

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DealerRater Jan 7, 2023

Easy to work with, informative, and honest people. I didn’t feel pressured into anything.

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DealerRater Jan 7, 2023

Mike Brady was awesome to work with. He made everything clear and easy to understand, and he helped us find the best financing option. I like working with salespeople that are experienced and helpful and Mike definitely checks both of those boxes. We also worked with Kyln Mitchell in the finance department. Kyle communicated everything clearly and made the process quick and painless.

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Google Jan 6, 2023

We were nervous and hesitant when we started browsing for a new car. When we learned that our old (2004) Honda Civic needed extensive repairs, it was instead time to find something new. Usually, this would take plenty of research and debate for my husband and I, but we needed support quickly and from experts who we could trust. Tristan Atchison greeted us when we entered the showroom and listened intently to our concerns and met us where we were. He matched my husband and my styles (which vary greatly) and found a way to make it possible to drive away ...

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DealerRater Jan 5, 2023

Excellent service they tried their best to help me even though it didn’t work out for me.

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Google Jan 5, 2023

Special thanks to Jason for taking care of my girlfriends Honda Civic Sport with the oil change and swapping out our headlight bulbs and tail light bulbs! Very professional and made sure all of our needs were taking care of.

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Google Jan 5, 2023

Jason was great!! He made sure everything was right and things were well taken care of. Thank you buddy! I will always request for him!

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Google Jan 5, 2023

God. Bless. This place. This Honda location has completely top tier staff. Service manager Andrew and service cashier Brie will try their absolute hardest to resolve issues. I have never had such amazing service from start to finish, as I have with this location. Norman and Zack with body shop should also be mentioned as they provide incredible response times, solid answers, and will try their hardest to get things done. Amazing. I’m shocked. So happy with every aspect of this location. If you’re going to buy a car. Buy. It. Here. If you’re going to get ...

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Google Jan 3, 2023

My experience at Roush was excellent. Jan, Otis, Cameron and many others made the buying experience enjoyable.

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Google Jan 3, 2023

My experience at Roush Honda was very professional from start to finish. My salesperson was patient,knowledgeable and took the time to address my needs,questions and concerns.I would recommend them highly.

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DealerRater Jan 3, 2023

Roush Honda is very customer oriented. Every employee was ready to help out or point you to where to find help. My salesman Jordan was awesome. Very knowledgeable about the cars we were interested in which helped us make a great choice eventually.

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Google Jan 3, 2023

my experience at Roush Honda was amazing with the help of Otis Tate.

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DealerRater Jan 2, 2023

Roush Honda at Westerville is a great place to buy a car and their service is excellent. Angel was awesome! He answer every questions I had about the car. I highly recommend this place!!

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DealerRater Jan 2, 2023

I want to thank Angel and his wonderful staff for helping me and making the right decision on my car purchase. Also a special thank you to Tim Senek for his amazing work and helping me make the best decision. I would recommend Roush Honda to anyone and everyone who is looking for a new car. Thanks again Roush Honda!!

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Google Jan 1, 2023

I just purchased my first car and my experience with Roush Honda and Shawn Risner was excellent. Shawn helped my mom buy her new car a few months prior. When we reached out to him about helping me he was able to make time to help me right away. He truly went above and beyond walking me through everything. He helped me stay within my budget and he found a car that not only met my expectations but completely exceeded them. I could not be happier with my experience nor could I recommend Shawn and Roush Honda more!

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DealerRater Jan 1, 2023

Worked with Aleks Shaulov in pre-owned sales and he did a fantastic job of making the buying process an enjoyable experience. Also worked with Julie Fleenor in finance who was very friendly and efficient. Overall great experience!

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Google Jan 1, 2023

Kevin and his crew have been amazing! He walked us through how to drive my Pilot and gave us many tips and explanations. I called after we did our pickup to add something and Kevin directed me to exactly who I needed to speak with. We love Roush Honda!

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DealerRater Dec 31, 2022

Even with the power outage we had a great experience! We will recommend in the future!

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DealerRater Dec 31, 2022

Roush Honda has the best selection of used Honda Certified vehicles and the sales staff is top notch. Thanks for everything!!!!

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Google Dec 31, 2022

Great salesperson, seamless buying experience great car

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Google Dec 31, 2022

We worked with Paul as our service advisor. He was very courteous and polite. He cared about my concerns, explained what the technician found, and called me promptly when my vehicle was ready. He did a nice job.

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DealerRater Dec 30, 2022

I had the best experience at Roush Honda! Angel was very accommodating and worked hard to help me find the perfect car. If you’re looking for a Honda, go see Angel!

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Google Dec 30, 2022

We came to Roush Honda for service on two of our vehicles. Paul Naylor was our service advisor. He was our service advisor at Lindsay Honda. We followed him to Roush. Paul is very knowledgeable, courteous, and thorough, keeping us informed on the status or our vehicles throughout the time they were being serviced. The service department at Roush seemed busy, but efficient. We ended up needing additional work performed on both vehicles, but that’s how it goes sometimes. They were still able to get the needed repairs done in a timely manner. Paul is great to work with.

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Google Dec 30, 2022

Spryos Tabone and Rob Donkelaar were extremely helpful and great to work with. Would definitely recommend.

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DealerRater Dec 30, 2022

I would like to acknowledge Sarah DePlacito and Sean Becraft for their excellent service responsiveness on 12/27. I was driving back from Cleveland to Atlanta, Georgia and my windshield cleaner lines were frozen. Sarah and Sean helped me unfreeze those lines and get me on my way home to Atlanta with a clean windshield and at no charge!! They saved me on a very long trip that would have been disastrous if I could not clean my windshield. Many thanks for responding to my immediate need so graciously. Eileen Beekman

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Google Dec 30, 2022

Wonderful experience all around Tristin our salesman was very helpful and knowledgeable the sales manager and GM were also very helpful felt like family!

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Google Dec 30, 2022

Had a great experience with Roush Honda. They allowed me to negotiate a fair price. They were great to work with.

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Google Dec 29, 2022

We recently purchased a certified preowned pilot and the experience was great. Caroline and Seth were fantastic and there was zero pressure. The process was faster than anything I’ve previously experienced as well. We were down to a single car and stopped in to test drive around 6:00 and I was home with the new car in just a few hours. Can’t say enough good things about the car and the people.

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Google Dec 28, 2022

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DealerRater Dec 28, 2022

Mike Brady was an absolute pleasure to work with. Very friendly, knowledgeable, sense of humor and answered all my questions.

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Google Dec 28, 2022

Great customer service! Well taken care of during the whole process of buying a vehicle! Very informative! Definitely will come back to this dealership in the future!

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DealerRater Dec 27, 2022

My favorite car would've been out of reach had they not worked their magic. It was such a relief knowing I could afford my well deserved upgrade! Thank you Mr. Shaulov and team! Best Christmas gift ever!

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DealerRater Dec 26, 2022

Jan was excellent to work with. She made the process easy and enjoyable. She was professional and very personable. Thank you, Jan!

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Google Dec 26, 2022

Had a great experience purchasing a Honda CRV, got great support from sales person masoom kumar (MJ) from day one to till the car delivery. He is an awesome sales person. Thanks to MJ and honda for fulfilling my first car dream.

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DealerRater Dec 26, 2022

There so good I got a car from them and it worked every good and I made the deal with Otis Tate

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Google Dec 26, 2022

I had nothing but a wonderful experience at Roush Honda. The salesperson that helped me (Tristan) was extremely knowledgeable and helped us to make the process as speedy as possible. Tristan was very informative and helpful during my first time financing a new vehicle.

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DealerRater Dec 25, 2022

I brought my Honda Pilot in for a minor problem that was covered under the warranty. My Service Advisor, Jayson, was the best. He informed me of everything I needed to know and kept me advised during the process. My vehicle was finished long before expected. Very pleased with Roush Honda Service Department.

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